Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Declaration of ContentController::display() should be compatible with JController::display($cachable = false) in
/home/etonin5/public_html/ny/components/com_content/controller.php on line
28
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
71
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JModel::addIncludePath() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/controller.php on line
382
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JPath::clean() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/model.php on line
253
Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/content.php on line
35
Strict Standards: Non-static method JHTML::_() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/controller.php on line
37
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JPath::find() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/html/html.php on line
66
Strict Standards: Non-static method JHTML::addIncludePath() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/html/html.php on line
66
Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method JHTMLBehavior::caption() should not be called statically in
/home/etonin5/public_html/ny/libraries/joomla/html/html.php on line
91
Strict Standards: Non-static method JHTML::script() should not be called statically in
/home/etonin5/public_html/ny/plugins/system/mtupgrade/behavior.php on line
86
Strict Standards: Non-static method JHTML::_() should not be called statically in
/home/etonin5/public_html/ny/libraries/joomla/html/html.php on line
172
Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method JHTMLBehavior::mootools() should not be called statically in
/home/etonin5/public_html/ny/libraries/joomla/html/html.php on line
91
Strict Standards: Non-static method JFactory::getConfig() should not be called statically in
/home/etonin5/public_html/ny/plugins/system/mtupgrade/behavior.php on line
52
Strict Standards: Non-static method JHTML::script() should not be called statically in
/home/etonin5/public_html/ny/plugins/system/mtupgrade/behavior.php on line
66
Strict Standards: Non-static method JURI::root() should not be called statically in
/home/etonin5/public_html/ny/libraries/joomla/html/html.php on line
176
Strict Standards: Non-static method JFactory::getDocument() should not be called statically in
/home/etonin5/public_html/ny/libraries/joomla/html/html.php on line
179
Strict Standards: Non-static method JFactory::getApplication() should not be called statically in
/home/etonin5/public_html/ny/plugins/system/mtupgrade/behavior.php on line
70
Strict Standards: Non-static method JURI::root() should not be called statically in
/home/etonin5/public_html/ny/libraries/joomla/html/html.php on line
176
Strict Standards: Non-static method JFactory::getDocument() should not be called statically in
/home/etonin5/public_html/ny/libraries/joomla/html/html.php on line
179
Strict Standards: Non-static method JRequest::getCmd() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/controller.php on line
40
Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
255
Strict Standards: Non-static method JRequest::_cleanVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
134
Strict Standards: Non-static method JFilterInput::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
577
Strict Standards: Non-static method JFactory::getUser() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/controller.php on line
46
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JFactory::getSession() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/factory.php on line
163
Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/controller.php on line
47
Strict Standards: Non-static method JRequest::_cleanVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
134
Strict Standards: Non-static method JFilterInput::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
577
Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/controller.php on line
48
Strict Standards: Non-static method JRequest::_cleanVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
151
Strict Standards: Non-static method JFilterInput::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
577
Strict Standards: Non-static method JFactory::getDocument() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/controller.php on line
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Strict Standards: Non-static method JRequest::getCmd() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/controller.php on line
290
Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
255
Strict Standards: Non-static method JRequest::_cleanVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
134
Strict Standards: Non-static method JFilterInput::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
577
Strict Standards: Non-static method JRequest::getCmd() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/controller.php on line
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Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
255
Strict Standards: Non-static method JRequest::_cleanVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
151
Strict Standards: Non-static method JFilterInput::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
577
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JPath::find() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/controller.php on line
627
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
71
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JMenu::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JError::isError() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JFactory::getDBO() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/application.php on line
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Strict Standards: Non-static method JRequest::getCmd() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/application.php on line
310
Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
255
Strict Standards: Non-static method JRequest::_cleanVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
151
Strict Standards: Non-static method JFilterInput::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
577
Strict Standards: Non-static method JFilterInput::clean() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/application.php on line
311
Strict Standards: Non-static method JURI::base() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/view.php on line
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Strict Standards: Non-static method JHTML::addIncludePath() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/view.php on line
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Strict Standards: Non-static method JPath::clean() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/html/html.php on line
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Strict Standards: Non-static method JModel::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/controller.php on line
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Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JPath::find() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/model.php on line
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Strict Standards: Non-static method JModel::addIncludePath() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/model.php on line
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Strict Standards: Non-static method JModel::_createFileName() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/model.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JFactory::getDBO() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/model.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JTable::addIncludePath() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/model.php on line
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Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/models/article.php on line
45
Strict Standards: Non-static method JRequest::_cleanVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
134
Strict Standards: Non-static method JFilterInput::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
577
Strict Standards: Non-static method JFactory::getApplication() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/controller.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JMenu::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
707
Strict Standards: Non-static method JError::isError() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JRegistryFormat::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/registry.php on line
373
Strict Standards: Non-static method JFilterInput::clean() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/format.php on line
45
Strict Standards: Non-static method JFactory::getCache() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/controller.php on line
307
Strict Standards: Non-static method JFactory::getConfig() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/factory.php on line
192
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JCache::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/factory.php on line
208
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Declaration of JCacheView::get() should be compatible with JCache::get($id, $group = NULL) in
/home/etonin5/public_html/ny/libraries/joomla/cache/handler/view.php on line
150
Strict Standards: Non-static method JRequest::getCmd() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/cache/cache.php on line
87
Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
255
Strict Standards: Non-static method JRequest::_cleanVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
151
Strict Standards: Non-static method JFilterInput::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
577
Strict Standards: Non-static method JRequest::getURI() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/cache/handler/view.php on line
148
Strict Standards: Non-static method JFactory::getURI() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
51
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JURI::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/factory.php on line
403
Strict Standards: Non-static method JCacheStorage::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/cache/cache.php on line
313
Strict Standards: Non-static method JFactory::getConfig() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/cache/storage/file.php on line
37
Strict Standards: Non-static method JError::isError() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/cache/cache.php on line
206
Strict Standards: Non-static method JFactory::getDocument() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/cache/handler/view.php on line
85
Strict Standards: Non-static method JFactory::getUser() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/views/article/view.html.php on line
33
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JFactory::getSession() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/factory.php on line
163
Strict Standards: Non-static method JFactory::getDocument() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/views/article/view.html.php on line
34
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/views/article/view.html.php on line
35
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
71
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JPathway::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
684
Strict Standards: Non-static method JApplicationHelper::getClientInfo() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/pathway.php on line
75
Strict Standards: Non-static method JSite::getMenu() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/pathway.php on line
34
Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/application.php on line
345
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JMenu::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
707
Strict Standards: Non-static method JError::isError() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
708
Strict Standards: Non-static method JError::isError() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
685
Strict Standards: Non-static method JComponentHelper::getParams() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/application.php on line
240
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JMenu::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
707
Strict Standards: Non-static method JError::isError() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
708
Strict Standards: Non-static method JFactory::getConfig() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
384
Strict Standards: Non-static method JFactory::getConfig() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
384
Strict Standards: Non-static method JRegistryFormat::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/registry.php on line
373
Strict Standards: Non-static method JFilterInput::clean() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/format.php on line
45
Strict Standards: Non-static method ContentHelperQuery::buildVotingQuery() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/models/article.php on line
526
Strict Standards: Non-static method JFactory::getUser() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/models/article.php on line
608
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JFactory::getSession() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/factory.php on line
163
Strict Standards: Non-static method JFactory::getDate() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/models/article.php on line
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/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
71
Strict Standards: Non-static method JFactory::getLanguage() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/factory.php on line
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Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JFactory::getACL() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/user/user.php on line
260
Strict Standards: Non-static method JFactory::_createACL() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/factory.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
71
Strict Standards: Non-static method JFactory::getDBO() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/factory.php on line
527
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JText::_() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/models/article.php on line
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Strict Standards: Non-static method JFactory::getLanguage() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/methods.php on line
120
Strict Standards: Non-static method JFactory::getUser() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/models/article.php on line
110
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JFactory::getSession() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/factory.php on line
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Strict Standards: Non-static method JRegistryFormat::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/registry.php on line
373
Strict Standards: Non-static method JFilterInput::clean() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/format.php on line
45
Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/models/article.php on line
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Strict Standards: Non-static method JRequest::_cleanVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
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Strict Standards: Non-static method JFilterInput::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
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Strict Standards: Non-static method JRequest::getVar() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/views/article/view.html.php on line
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/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
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/home/etonin5/public_html/ny/libraries/joomla/environment/request.php on line
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Strict Standards: Non-static method JTable::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/models/article.php on line
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Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JPath::find() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/database/table.php on line
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Strict Standards: Non-static method JTable::addIncludePath() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/database/table.php on line
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Strict Standards: Non-static method JFactory::getDBO() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/database/table.php on line
112
Strict Standards: Non-static method JFactory::getACL() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/user/user.php on line
260
Strict Standards: Non-static method JFactory::getACL() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/user/user.php on line
260
Strict Standards: Non-static method JFactory::getACL() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/user/user.php on line
260
Strict Standards: Non-static method JRoute::_() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/views/article/view.html.php on line
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Strict Standards: Non-static method ContentHelperRoute::getArticleRoute() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/views/article/view.html.php on line
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Strict Standards: Non-static method ContentHelperRoute::_findItem() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/helpers/route.php on line
49
Strict Standards: Non-static method JComponentHelper::getComponent() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/helpers/route.php on line
97
Strict Standards: Non-static method JComponentHelper::_load() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/component/helper.php on line
39
Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/helpers/route.php on line
99
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JMenu::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JError::isError() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JFactory::getApplication() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/methods.php on line
41
Strict Standards: Non-static method JFactory::getConfig() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/application.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JRouter::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JError::isError() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JSite::getMenu() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/router.php on line
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Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/application.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JMenu::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JFactory::getApplication() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/router.php on line
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Strict Standards: Non-static method JSite::getMenu() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/router.php on line
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Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/application.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JMenu::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
708
Strict Standards: Non-static method JSite::getMenu() should not be called statically in
/home/etonin5/public_html/ny/components/com_content/router.php on line
19
Strict Standards: Non-static method JApplication::getMenu() should not be called statically in
/home/etonin5/public_html/ny/includes/application.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JMenu::getInstance() should not be called statically in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JError::isError() should not be called statically in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JFactory::getApplication() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/router.php on line
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Strict Standards: Non-static method JFactory::getConfig() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JFactory::getConfig() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
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Strict Standards: Non-static method JURI::base() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/includes/router.php on line
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Strict Standards: Non-static method JPluginHelper::importPlugin() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/components/com_content/views/article/view.html.php on line
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Strict Standards: Non-static method JPluginHelper::_load() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
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Strict Standards: Non-static method JPluginHelper::_import() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
97
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
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Strict Standards: Non-static method JPluginHelper::getPlugin() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
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Strict Standards: Non-static method JPluginHelper::_load() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
41
Strict Standards: Non-static method JRegistryFormat::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/registry.php on line
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Strict Standards: Non-static method JFilterInput::clean() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/format.php on line
45
Strict Standards: Non-static method JPluginHelper::_import() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
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Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
71
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
140
Strict Standards: Non-static method JPluginHelper::getPlugin() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
147
Strict Standards: Non-static method JPluginHelper::_load() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
41
Strict Standards: Non-static method JPluginHelper::getPlugin() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/plugins/content/jwts.php on line
23
Strict Standards: Non-static method JPluginHelper::_load() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
41
Strict Standards: Non-static method JRegistryFormat::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/registry.php on line
373
Strict Standards: Non-static method JFilterInput::clean() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/format.php on line
45
Strict Standards: Non-static method JPluginHelper::_import() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
97
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
140
Strict Standards: Non-static method JPluginHelper::getPlugin() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
147
Strict Standards: Non-static method JPluginHelper::_load() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
41
Strict Standards: Non-static method JPluginHelper::_import() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
97
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
140
Strict Standards: Non-static method JPluginHelper::getPlugin() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
147
Strict Standards: Non-static method JPluginHelper::_load() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
41
Strict Standards: Non-static method JPluginHelper::_import() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
97
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
486
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
140
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JPluginHelper::_import() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
97
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
140
Strict Standards: Non-static method JPluginHelper::getPlugin() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
147
Strict Standards: Non-static method JPluginHelper::_load() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
41
Strict Standards: Non-static method JRegistryFormat::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/registry.php on line
373
Strict Standards: Non-static method JFilterInput::clean() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/registry/format.php on line
45
Strict Standards: Non-static method JPluginHelper::_import() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
97
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
486
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
140
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JPluginHelper::_import() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
97
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
486
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
140
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JPluginHelper::_import() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
97
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
486
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
140
Strict Standards: Non-static method JLoader::load() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
161
Strict Standards: Non-static method JLoader::register() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
138
Strict Standards: Non-static method JPluginHelper::_import() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
97
Strict Standards: Non-static method JLoader::import() should not be called statically in
/home/etonin5/public_html/ny/libraries/loader.php on line
186
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/application/application.php on line
486
Strict Standards: Non-static method JDispatcher::getInstance() should not be called statically, assuming $this from incompatible context in
/home/etonin5/public_html/ny/libraries/joomla/plugin/helper.php on line
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Professional Development Training
Choose from over 30 customised packages designed by our highly qualified and experienced trainers.
Workshops available in: |
All workshops are tailored to specific corporation requirements. Training is facilitated by highly qualified instructors with extensive experience in the corporate environment. The following is an outline only and content will vary depending on clients training needs. |
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Email and telephone etiquette |
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Cultural sensitivity |
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Appearances and presentation |
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Social etiquette |
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Doing business overseas |
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Practical skills necessary to compete in an ever-changing business market |
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Knowledge essential to interact effectively with clients and colleagues in a professional international business environment |
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Developing an action plan to improve business meetings and negotiating skills |
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Business correspondence - e-mail, memos, letters |
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Proposals, process/procedure and report writing |
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Documenting meeting outcomes |
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Grammar, editing, spelling and punctuation |
Report and Proposal Writing
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What is a report/proposal? |
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Types of reports/proposals |
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Stages of report/proposal writing |
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Report/Proposal components |
Management and Leadership
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Our Professional Management and Leadership workshops span the full range of training needs from basic supervisory skills to advanced management skills training for top executives. Designed to help fulfill your potential and harness talent, the workshops are designed to strengthen effective leadership and management skills in key impact areas. |
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Understanding the motivating influences that impact your clients |
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Effective communication skills |
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Building and maintaining key relationships |
Building a High Performance Team
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Creating a highly motivated and focused team |
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Training teams to deliver results |
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Measuring and enhancing team performance |
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Understanding the Client Management Process |
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Discovering the client's motivating influences |
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Meeting the client's needs successfully |
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Preparing for meetings effectively |
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Understanding roles in meetings and what part to play |
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Contributing productively to meetings |
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Motivating teams |
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Creating highly effective team units |
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Communicating with confidence |
Interview Skills for Interviewers
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The concept of competency modeling |
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Applying the principles of behavioural interviewing |
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Uncomfortable interviewing scenarios and how to avoid them |
Managing People to Deliver Results
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Exploring the role of a leader/manager |
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Understanding and adapting your leadership style |
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Delegating and directing to maximize resources |
Organization & Time Management
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Organising yourself and your time to increase productivity |
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Determining priorities and key effort areas |
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Using time effectively and efficiently |
Planning and Leading Effective Meetings
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Preparing and conducting a successful meeting |
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Making decisions effectively |
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Meeting follow- up skills to drive objectives and outcomes |
Presentation & Public Speaking
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Creating an amazing first impression |
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Overcoming nerves and increasing confidence |
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Delivering powerful presentations designed to get you noticed |
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Reducing measurable symptoms of stress, anxiety and fatigue |
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Dealing with stress in the workplace and personal life |
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Enabling better performance in the work environment due to effective handling of stress
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Understanding the supplier management process |
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Improving your service to your clients |
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Negotiating and communicating with suppliers |
Customer Service, Sales and Communication
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Hands-on Customer Service, Sales and Communication workshops are designed to teach employees the knowledge, skills, and competencies required to increase customer satisfaction, and effective communication, both- within the company and between its employees and customers. The following are some general outlines of our trainings. |
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Identifying and avoiding conflict |
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Resolving and benefiting from conflict |
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Conflict solving situation |
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Offering exceptional customer service |
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Fulfilling requests |
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Greetings, offering assistance, message taking and booking appointments |
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Customer satisfaction and follow up |
Improving Sales Performance
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The 6 steps to selling concept |
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Increasing your confidence and your closing ratio |
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Growing your skills and selling more |
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Networking tips |
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Connecting with others effectively |
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Growing your business through networking |
Oral Communication Skills
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Communicating effectively in a business setting |
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Increasing participant's confidence |
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Communicating in a professional manner face to face and on the phone |
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Building report |
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Overcoming objections |
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The 6 points selling process: Prospecting (making contact with potential customers), Greeting, Qualifying, Presenting |
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Dealing with difficult customers |
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Improving professionalism in telephone communication |
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5 steps to handling complaints |
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Dos and Don'ts of interacting with difficult customers |
Working Assertively & with Confidence
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Saying no to unreasonable requests |
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Improving self-confidence skills |
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Key characteristics of assertive communication |
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Reducing areas of pronunciation that cause difficulty when speaking English |
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Improving your ability to communicate |
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Training on how to be more easily understood |
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Pronunciation of sounds difficult for learners |
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Identifying and acknowledging international cultures |
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Understanding the impact of values, biases and subjectivity on one's attitude |
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Describing the various components in culture |
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Identifying and demonstrating appropriate cultural and spiritual sensitivity in one's approach |
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Familiarising oneself with expressions and greetings |
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Introduction to the Training Cycle with learner activities |
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Developing different learning styles and helping identify your own learning style |
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Planning and designing interesting and effective learning sessions, including icebreakers and games |
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Explaining how to deliver a training session with the opportunity to deliver a mini training session |
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Different levels of assessment |
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The importance of feedback for learners and for trainers |